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Getting Started

Complete Guide to Account Registration

Everything you need to know about joining our platform, creating your account, verifying your email, and getting ready to connect.

Choose Your Account Type

We offer two types of accounts on our platform depending on how you plan to participate:

Volunteer Account

For individuals who want to browse opportunities, submit applications, track saved positions, and connect with community causes.

Organization Account

For registered charities, non-profits, and community groups seeking to post volunteer positions and recruit local helpers.

Step-by-Step: Volunteer Registration

  1. 1

    Fill in your details

    Visit the volunteer signup form and provide your name, preferred email address, and a strong password.

  2. 2

    Verify your email address

    Check your inbox for a confirmation link. Clicking this link verifies your email and enables your ability to submit applications. You can manage your email addresses in email settings.

  3. 3

    Complete your volunteer profile

    Add your skills, interest areas, and availability from your volunteer dashboard to help organizations understand how you can best contribute.

  4. 4

    Start applying & save positions

    Browse local postings and apply directly! You can also save listings to revisit later from your dashboard.

Step-by-Step: Organization Registration

  1. 1

    Register your organization account

    Fill in your organization name, primary contact person, email address, and website on the organization signup form.

  2. 2

    Verify your contact email

    Follow the verification link sent to your contact email. You can resend verification emails from your account email settings.

  3. 3

    Build your organization profile

    Add your mission statement, logo, address, and social links from your organization dashboard to give volunteers a clear sense of your impact.

  4. 4

    Post volunteer opportunities

    Create listings for upcoming volunteer positions or events and connect directly with interested candidates.

Account Security & Passkeys

After registering, we strongly encourage enabling Multi-Factor Authentication (2FA) or registering a Passkey. Passkeys let you sign in securely using Face ID, Touch ID, or your device lock code without needing a password.

Want to learn more about Passkeys?

Read our complete guide to passkeys and recovery codes.

Passkeys & 2FA Guide

Need Help Registering?

If you experience any issues signing up or verifying your email address, our team is always ready to assist.

Contact Support