Nova Village NS

PROGRAM DESCRIPTION: Front Desk Volunteer Assistant The Front Desk Volunteer is the welcoming face of Nova Village. In this role, you will greet visitors, answer phones and emails, answer basic inquiries, direct participants to programs and meetings, and provide administrative support. Your friendly presence helps foster an inclusive, safe, and organized environment for all community members, staff and other volunteers. The purpose of this role is to provide opportunities for increased employment skills. Volunteer Title: Front Desk Assistant Supervisor: Ruth Power - Byrne Shift day and time: Monday 9am - 12 noon Tuesday 9am - 12 noon Wednesday 9am - 12 noon Thursday 9am - 2 pm Friday 9 am - 12 noon Responsibilities Greeting visitorsAnswering phones and emailsScheduling appointmentsManaging intake formsHandling mail and deliveriesSupporting staff and participantsMaintaining the reception areaCrisis, distress or difficult visitor responses Skills requiredBasic English SkillsFriendly and personable Good communication skillsOrganized and reliable Respectful and welcoming to individuals of all backgrounds and ages. Patient and Calm under pressure Basic tech Skills…using a desk phone and simple office computer is helpful Reliable and punctual If you are interested in volunteering please contact rbyrne@novavillagens.com