The Canadian Red Cross (Technician – Health Equipment Loan Program)

• Background/police check required
• Appropriate for volunteers aged between 18 and 55
• Appropriate for volunteers aged 55 and over

The Health Equipment Loan Program (HELP) offers mobility, independence and safety to people recovering from illness or surgery or wishing to spend their final days in their own homes. The HELP Technician cleans and maintains returned/used equipment, delivers and installs HELP basic and advanced equipment to clients. you will be helping people recovering from illness and surgery and those wishing to stay in their home longer. Key Responsibilities – carried out under the supervision of a staff technician Cleans and disinfects health equipment, according to standards (under supervision) Maintains health equipment, according to standards (under supervision) Troubleshoots equipment malfunctions and carries out repairs, following manufacturer’s specifications Documents repairs and maintains up-to-date equipment records in inventory management system Instructs clients and caregivers in the proper use and maintenance of equipment Provides support to staff technicians for equipment delivery, setup and removal at HELP depots or in client homes. As required, will provide delivery of equipment to clients homes, care  facilities or other CRC HELP depot locations as required Qualifications Education and Experience: Minimum qualifications for this position include completion of Grade 12 and some post-secondary education in a related field, and a minimum of two (2) years of experience in working with hand and basic power tools; or an equivalent combination of education and experience. Abilities and Skills: Must be able to lift and carry up to 80lbs Demonstrated mechanical ability and able to troubleshoot problems of a technical nature Ability to work independently and to collaborate in a team environment Ability to effectively prioritize and execute tasks in a high-pressure environment Strong verbal communication and client relations skills Full training is provided, however volunteers should be comfortable with using a computer, and have good written and conversational English. Other languages are considered an asset Assets: Training in health equipment repair Experience working with volunteers and diverse populations Position commitment: Volunteer shifts are available during daytime, Monday to Friday: 8:30am to 12:30pm 12:30pm to 4:30pm